Privacy policy

Privacy Policy

White Pillars Christmas House
Effective Date: 01/01/2026

White Pillars Christmas House values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

  • Personal Information: Name, email address, phone number, shipping and billing address
  • Payment Information: Payment details are securely processed through our payment providers (we do not store full payment information)
  • Order Information: Items purchased, order history
  • Technical Data: IP address, browser type, and how you interact with our site

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your purchase
  • Provide customer support
  • Send updates, promotions, or newsletters (only if you opt in)
  • Improve our website and customer experience

3. Sharing Your Information

We respect your privacy and do not sell your personal information.

We may share your information with trusted third parties to operate our business, such as:

  • Payment processors (e.g., Shopify Payments, PayPal)
  • Shipping carriers (e.g., USPS, UPS)
  • Website hosting and analytics providers

These partners only use your information as necessary to perform their services.

4. Cookies and Tracking

Our website may use cookies and similar technologies to:

  • Improve website performance
  • Remember your preferences
  • Analyze site traffic

You can choose to disable cookies through your browser settings.

5. Your Rights

You have the right to:

  • Access or update your personal information
  • Request deletion of your data
  • Opt out of marketing communications at any time

To make a request, please contact us using the information below.

6. Data Security

We take reasonable precautions to protect your personal information and use secure systems to safeguard your data.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

White Pillars Christmas House
wpchristmashouse@gmail.com

7405 East Pike, Norwich, Ohio 43767